Política de envío
Shipping Policy
Thank you for shopping with us! We’re committed to providing fast and reliable shipping for all our EU customers.
📦 Shipping Scope
We currently only ship within the European Union.
Orders are fulfilled from two locations:
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Spain (primary warehouse)
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China (for items not available in the EU warehouse)
We always prioritize shipping from our Spain warehouse whenever stock is available, to ensure faster delivery and no customs duties.
🚚 Estimated Delivery Time
| Country / Region | Estimated Delivery Time | Warehouse Origin |
|---|---|---|
| EU Countries | 3–10 business days | Spain |
| EU Countries (backup) | 7–20 business days | China |
If your order ships from China, we’ll notify you via email with tracking details. Taxes and duties are included — no extra charges upon delivery.
🕒 Processing Time
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All orders are processed within 1–3 business days.
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You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
📦 Shipping Fees
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Free standard shipping for orders over €XX (you can fill in your threshold).
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Orders below €XX will be charged a flat rate of €X (e.g., €4.99).
📦 Tracking Your Order
You’ll receive a tracking link by email once your order is on its way. You can also track it anytime on our [Order Tracking Page].
🛃 Customs & Duties
There are no additional customs fees for EU customers. All duties and VAT are either included or handled by us.
❗Shipping Issues & Support
If your package is delayed, lost, or arrives damaged, please contact us at [your email] with your order number — we’re happy to assist you!